Reiki Course & Clinic Policies 

1. Admission Requirements: Participants must be over the age of 18. No qualifications are necessary for the first degree, but completion of the first degree is required to attend the second degree course.

2. Attendance and Participation: To participate in the course, you will need to complete worksheets and other reading materials, which we will provide once we receive your deposit. It is expected that you finish this preparatory work before the workshop begins. During this period, you are welcome to communicate with the teacher at any time. The workshop spans two days, and your attendance is required on both days. The online work can be completed over a two-month period leading up to the workshop. Please note that if you fail to attend the two-day workshop, the Attunements cannot occur, and you will not receive your certificate.

3. Code of Conduct:  When attending the workshop, participants are expected to respect fellow attendees and the tutor. Punctuality is important, and adherence to the course schedule is required.

4. Confidentiality: All information, whether personal or otherwise, received by Daisy Mae adheres to the Data Protection Act and is held in complete confidence. If anything is shared at the workshop by other attendees, we expect that you will hold this information in confidence, just as they will with yours.

5. Assessment and Grading: Your performance will be assessed through practical evaluations, encompassing pre-workshop tasks, a group discussion, and tutor-reviewed questions. Assessments will cover hand placement in Reiki sessions, centering and grounding techniques before treatment, an understanding of the Reiki principles and teachings, as well as aura reading and chakra balancing. These components will be evaluated on the workshop day.

6. Cancellation and Refund Policy:  Once your deposit is received, you will receive the course workbooks, worksheets, and necessary materials for learning via email. Full payment for the course is required one week prior to the workshop dates. If you cancel before paying the full amount, your deposit will be non-refundable. If you cancel after the full payment has been received, you will receive 50% of the payment back, or you can opt to defer to a new date.

   HEALTH AND SAFTEY PROCEDURES FOR A REIKI COURSE & IN THE CLINIC

   • First Aid Kit: there is  a first aid kit readily available on-site.

   • Emergency Contacts: we will need a list of emergency contacts for all participants.

   • Emergency Protocols: we have clear protocols for handling medical emergencies including 

     Health and Safety:

     Health and safety are paramount in a Reiki training course to ensure a secure and nurturing environment for both learners and teachers. The following are essential health and safety protocols that will be implemented at the workshops:

     1. Hygiene and Cleanliness

     • Hand Washing:  all participants / therapists are required to wash their hands before and after sessions.

     • Sanitization: Ensure that all equipment and surfaces are regularly cleaned and disinfected.

     • Personal Hygiene: please ensure that you have good personal hygiene , such as wearing clean practical clothing.

     2. Physical Environment

     • Safe Space: there will be a safe and comfortable space for practice, free of hazards or distractions.

     • Ventilation:  the training area  & clinic is well-ventilated.

     • Comfort: please bring comfortable seating and mats for practice. ( only for the courses)

     • 3. Emergency Procedures

       • First Aid Kit: we Have a first aid kit readily available on-site.

       • Emergency Contacts: we will require a list of emergency contacts for all participants.

       • Emergency Protocols: we have clear protocols for handling medical emergencies.

       4. Psychological Safety

       • Confidentiality: We maintain confidentiality of personal information shared during the course.

       • Supportive Environment: Foster a supportive and non-judgmental environment.

       • Stress Management: Provide information on stress management techniques and self-care practices.

       5. Training and Certification

       • Qualified Instructors: Participants can anticipate learning from Reiki Master/Teachers who uphold a tradition transmitted directly from master to student.

       • CPR and First Aid Training: we  have up-to-date CPR and first aid certifications at the centre for workshops

       6. Participant Well-being

       • Health Disclosures: we will ask you to disclose any health conditions that might affect your participation.

       • Adjustments and Accommodations: we are able to make reasonable adjustments for participants with disabilities or specific health needs.

       • 7. Session Protocols

         • Pre-Session Check-ins: we will conduct check-ins with participants before each session to assess their well-being.

         • Boundaries: Please respect personal boundaries and obtain consent before any physical touch.

         • Feedback: We Encourage participants to provide feedback on their comfort and experience.

         8. Legal Considerations  for Daisy mae

         • Insurance: we are covered by appropriate liability  and practitioner insurance.

         • Compliance: We Adhere to any relevant local health and safety regulations and guidelines.

         By implementing these procedures, we aim to create a safe, supportive, and professional environment for your Reiki training course.

       • The health and safety procedures for Reiki training courses are often referred to as "Health and Safety Regulations" or "Hygiene Procedures". These guidelines ensure a safe and clean environment for both practitioners and clients.

         The National Occupational Standards (NOS) for Reiki, which include health and safety guidelines, were revised and published in 2009 by the UK Reiki Federation. These standards provide a framework for best practices in Reiki training and practice.

     • 8. Ethical Practice

       • Professionalism:

         Reiki practitioners and therapists are expected to adhere to a set of ethical standards to ensure they provide safe, respectful, and professional care. Here are some key ethical standards:

         1. Integrity and Respect

         • Integrity: Practitioners should work with honesty, impartiality, and respect for all individuals.

         • Respect: Treating clients, colleagues, and other health care professionals with respect and courtesy.

         2. Confidentiality

         • Confidentiality: Maintaining the privacy of client information and ensuring that personal details are kept confidential.

         3. Professionalism

         • Clear Communication: Providing comprehensive and easy-to-understand information to clients, allowing them to make informed choices.

         • Professional Boundaries: Establishing and maintaining appropriate boundaries with clients2.

         4. Non-Discrimination

         • Non-Discrimination: Practicing without judgment concerning race, colour, creed, gender, or sexual orientation

       • Ongoing Learning: Encourage continuous learning and adherence to ethical practices beyond the course.

       • 5. Insurance and Liability

         • Insurance: Ensuring that they have adequate insurance coverage for public liability, professional indemnity, and employee liability if personnel are employed.

         6. Informed Consent

         • Informed Consent: Explaining all procedures involved in the treatment, including client records, consultation length, and fees, before starting the treatment.

         7. Ongoing Learning

         • Continuous Development: We are Committed to ongoing learning and professional development to maintain high standards of practice.

         8. Ethical Practice

         • Ethical Interactions: Ensuring that all professional relationships and interactions are ethical and non-exploitative.

         These ethical standards help create a safe, supportive, and professional environment for both practitioners and clients. 

       9. Mentorship and Support

       • Instructor Availability: Students are encouraged to message, call, or meet with their Reiki teacher/master for support and guidance whenever they feel the need to do so.

       • Resources: we provide information on additional learning resources and support services.

       10. Complaints and Grievances

       • Grievance Procedure: 

         1. Receiving Complaints

         • Submission Method:  complaints can be submitted through various channels, such as in-person or via email, 

         • Acknowledgment: we will Acknowledge the receipt of the complaint promptly (e.g., within 24-48 hours).

         2. Recording Complaints

         • Documentation: We will record all relevant details of the complaint, including the date, time, nature of the complaint, and the individuals involved.

         • Confidentiality: We will Ensure that the complaint is handled confidentially, and information is only shared with those directly involved in the resolution process.

         3. Initial Assessment

         • Preliminary Review: we will Conduct an initial assessment to determine the severity and urgency of the complaint.

         • Assignment: We will Assign the complaint to an appropriate staff member or committee for further investigation and resolution.

         4. Investigation

         • Gather Information: WE will Collect all necessary information and evidence related to the complaint, including statements from the complainant and other parties involved.

         • Interviews: WE will Conduct interviews with relevant parties to gather additional insights and perspectives.

         Contact Information: We will Provide contact details for the person or department handling grievances.

       • 5. Resolution

         • Evaluation: WE will evaluate the findings of the investigation to determine the appropriate course of action.

         • Decision Making: WE will make a decision on the resolution, which may include corrective actions, mediation, or disciplinary measures.

         • Communication: WE will communicate the resolution to the complainant and other relevant parties, outlining the steps that will be taken to address the issue.

         6. Implementation

         • Action Plan: WE will implement the agreed-upon resolution measures.

         • Monitoring: We will monitor the situation to ensure that the resolution is effective and that the issue does not recur.

         7. Follow-Up

         • Feedback: We will request feedback from the complainant to assess their satisfaction with the resolution process.

         • Continuous Improvement: We will use the feedback to identify areas for improvement in the complaint handling process and make necessary adjustments.

         8. Record Keeping

         • Documentation: WE will maintain detailed records of all complaints, investigations, and resolutions.

         • Reporting: WE regularly review and report on complaint trends to identify recurring issues and address systemic problems.

         • This structured approach ensures that complaints are handled promptly, fairly, and effectively, fostering a positive and supportive environment in your Reiki training course.

       By establishing clear policies, we can create a positive and professional learning environment for your Reiki training course, and for your treatments in the clinic. 

     • If you need more details or have specific questions, feel free to ask!